You’re not looking for someone to explain why your knee hurts. You already know it hurts. You want to walk to your mailbox without wincing, get through grocery shopping without needing to sit down, or pick up your grandkid without that sharp pull in your back.
That’s what physical therapy does when it’s done right. Not just exercises on a sheet of paper, but a plan built around what you actually need to do every day. Our physical therapists work with you at home because that’s where real life happens—where you need to climb your stairs, navigate your bathroom, and move through your routines.
We treat joint pain, help you recover from surgery or injury, and rebuild strength after a stroke or neurological event. Fall prevention and balance training aren’t just checkboxes here. They’re about making sure you feel steady on your feet again, in your kitchen, on your driveway, in the spaces that matter to you.
You’ll notice the difference in how you move, how much less you’re compensating, and how much more you trust your own body again.
Medcare Therapy Services has been serving Long Island for over 14 years, and we’ve built our reputation one patient at a time. We’re not a corporate chain with rotating staff. We’re licensed professionals who show up, do the work, and treat you like a person, not a case number.
Plandome Heights and the surrounding Nassau County communities know us because we’ve been here. We accept Medicare and most commercial insurance, and we make the process as simple as possible. In New York State, you can start therapy without a prescription for up to 30 days or 10 visits, so there’s no waiting around if you’re ready to get moving again.
You’ll work with the same therapist who understands your goals, your limitations, and what’s realistic for your situation. That consistency matters when you’re trying to rebuild strength or regain independence.
Your first session is an evaluation, usually 45 to 60 minutes. We’re assessing your movement, your pain levels, what you can and can’t do right now, and what your goals are. Not generic goals—your actual goals. Maybe it’s getting in and out of your car without help, or standing long enough to cook dinner.
From there, we build a treatment plan. That might include therapeutic exercise, gait training if your walking needs work, resistance and strength training to rebuild what’s been lost, or neuromuscular re-education if your body’s forgotten how to move correctly after an injury or stroke.
Every session after that is hands-on. We’re working with you in your home, using your environment, your furniture, your stairs. We’re not simulating real life in a clinic—we’re training you in the exact setting where you need to function. You’ll get homework, but it’s practical stuff you can actually do, not a binder full of diagrams you’ll never look at again.
Progress gets tracked. You’ll know when you’re improving because you’ll feel it in what you can do, not just what a chart says.
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We cover a wide range of therapy services because people’s needs aren’t one-size-fits-all. If you’re recovering from surgery—knee replacement, hip replacement, rotator cuff repair—we handle pre and post surgery rehabilitation to get you back to baseline and beyond. If you’ve had a stroke or deal with a neurological condition like Parkinson’s or MS, stroke rehabilitation and neurological rehabilitation are core parts of what we do.
Joint pain treatment is huge for our patients in Nassau County. Arthritis, chronic back pain, shoulder issues—we work on reducing pain and restoring function through targeted movement and strengthening. Fall prevention is critical, especially in a community where many of our patients are over 60. We do balance and proprioceptive training so you’re not just stronger, but more stable and aware of how your body moves through space.
Occupational therapy is also available when you need help with daily tasks—dressing, bathing, cooking—things that physical limitations have made harder. And if you’re dealing with an injury that’s left you stuck, injury rehabilitation gets you moving again with a clear plan and realistic timelines.
Everything’s designed around you staying home, staying comfortable, and actually making progress without the stress of commuting to appointments you’re not physically ready for.
Not right away. In New York State, you can begin physical therapy without a doctor’s prescription for up to 30 days or 10 visits, whichever comes first. That’s called direct access, and it means if you’re dealing with pain, limited mobility, or recovering from an injury, you don’t have to wait for a referral to get started.
After that initial period, if you need continued care, we’ll work with your doctor to get the necessary prescription and keep your treatment going. Most of our patients find this setup helpful because it removes the delay when you’re already struggling and just want to feel better.
If you’re using Medicare or insurance, we handle the coordination and paperwork. You focus on showing up and doing the work.
Your first visit is longer—usually 45 to 60 minutes—because that’s when we do a full evaluation. We’re looking at your movement, your pain, your medical history, and what you’re hoping to accomplish. It’s a conversation as much as it is an assessment.
Follow-up sessions are typically 30 to 45 minutes, depending on what we’re working on that day. Some patients need more hands-on manual therapy. Others are doing more exercise-based work. We adjust based on your progress and how your body’s responding.
The key difference with in-home therapy is that we’re not rushing you through a clinic schedule. You’re not waiting in a lobby or getting 10 minutes of attention while your therapist bounces between three other patients. It’s your time, in your space, with a therapist who’s focused entirely on you.
Yes, in most cases. We accept Medicare and nearly all commercial insurance plans. Medicare Part B covers outpatient physical therapy services, including in-home therapy, as long as it’s medically necessary and provided by a licensed therapist—which we are.
For commercial insurance, coverage varies by plan, but we work with most major carriers. We’ll verify your benefits before we start so there are no surprises. If there’s a copay or deductible, we’ll let you know upfront.
The process is straightforward. We handle the billing and work directly with your insurance company. You’re not filing claims or chasing down reimbursements. If you have questions about your specific plan or what’s covered, call us and we’ll walk through it with you before your first appointment.
We treat a wide range of conditions, but the most common ones we see in Plandome Heights and Nassau County are joint pain—especially knees, hips, shoulders, and backs—post-surgical recovery, stroke rehabilitation, and balance issues that increase fall risk.
If you’ve had a knee or hip replacement, we’ll work with you through the entire recovery process. If you’re dealing with arthritis or chronic pain that’s limiting your movement, we build strength and mobility back gradually. For stroke survivors or patients with neurological conditions like Parkinson’s, MS, or neuropathy, we focus on gait training, balance, and neuromuscular re-education to help your body relearn movement patterns.
We also treat injuries—sports injuries, car accident injuries, workplace injuries—and help people recover from fractures, sprains, or surgeries. If limited mobility is keeping you from living the way you want to, there’s a good chance we can help. Call us and we’ll talk through your specific situation.
Because getting to a clinic might be part of the problem. If you’re recovering from surgery, dealing with severe pain, or unsteady on your feet, the trip to and from a therapy office can be exhausting or even risky. In-home therapy removes that barrier entirely.
But it’s not just about convenience. When we treat you at home, we’re working in the environment where you actually need to function. We’re using your stairs, your bathroom setup, your furniture. We’re training your body to handle the real movements you do every day, not generic exercises on equipment you’ll never use again.
You also get more personalized attention. You’re not one of five patients your therapist is juggling in a busy clinic. It’s one-on-one care in a setting where you’re comfortable, which means better focus, better communication, and usually faster progress. For a lot of our patients in Nassau County, especially older adults or those with mobility limitations, in-home therapy isn’t just easier—it’s the only realistic option that actually works.
That depends on what you’re dealing with and how your body responds, but most people notice some improvement within the first few weeks. It might be less pain, better range of motion, or just feeling more stable when you walk. Small wins add up quickly when you’re consistent.
For post-surgical recovery, you’re usually following a structured timeline—your surgeon and your therapist are on the same page about what to expect week by week. For chronic conditions like arthritis or back pain, progress can be slower but steady. You’re not going to wake up pain-free overnight, but you should feel like you’re moving better and compensating less as the weeks go on.
The biggest factor is consistency. Patients who do their exercises between sessions and stay engaged with the process see faster, more lasting results. We’ll track your progress at every visit and adjust your plan as you improve. If something’s not working, we change it. You’re not locked into a rigid program that ignores how your body’s actually responding.
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